Responsible Gaming
Our Commitment to Safe Gaming
At Kuching Jazz, we are committed to promoting responsible gaming practices. Online gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.
Age Verification
Players must be 18 years of age or older (or the legal age of majority in your jurisdiction) to access and play on our platform. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not use our services.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your gaming behavior, you may be developing a gambling problem:
- Spending more money or time gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activities from family or friends
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Feeling anxious, irritable, or restless when not gambling
- Lying about the amount of time or money spent gambling
- Using gambling to escape problems or negative emotions
- Failed attempts to reduce or stop gambling
- Jeopardizing relationships, employment, or educational opportunities
Self-Help Tools & Controls
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum loss threshold before your account is temporarily restricted
- Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
- Session Time Limits: Automatically log out after a predetermined gaming session duration
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
To access these tools, please visit your account settings or contact our customer support team.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organizations:
Malaysia
- Ministry of Health Malaysia - Mental Health Services: Provides support and counseling for gambling-related issues. Contact your nearest health facility or call the National Mental Health Helpline.
- Befrienders Malaysia: 03-7956 8145 (Emotional support and counseling services)
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk - Free, confidential support and counseling
- GamStop (United Kingdom): www.gamstop.co.uk - National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au - Free counseling and support
- Responsible Gambling Council (Canada): www.responsiblegambling.org - Education and support resources
- National Council on Problem Gambling (United States): www.ncpgambling.org - Helpline: 1-800-522-4700
Take Action Today
If you believe you have a gambling problem, seek help immediately. Speaking with a counselor or support specialist is a sign of strength, not weakness. Many people have successfully overcome gambling problems with proper support.
Remember: You are not alone, and help is available. Contact any of the organizations listed above or speak with your healthcare provider about gambling-related concerns.
Last updated: 2026